01582 766122
Coronavirus: a message to our customers
If you are due to travel shortly we will be in touch to support and guide you, based on current Foreign Office advice.
 
If you are ready to start planning you next holiday, our 'Book with Confidence' pledge has been created to give you peace of mind. For new bookings made before 30 April 2021, we will not charge if you need to move your holiday dates or change to a new destination due to Covid-19, up to 60 days prior to travel. You can move your holiday to any time up to 31 December 2022.* If you are unsure of your future travel plans when you need to make this change, we will provide you with a 100% travel credit note.
* Terms and conditions
We may need to adjust the cost of your trip to reflect any seasonal differences. Sometimes non-refundable deposits are required by local suppliers, which would be specified prior to booking. If you are unable to travel, we would secure a credit note for future travel from these suppliers, but you would not get a cash refund for these items. Flights that have already been issues will be subject to the rules of your airline & therefore may not be refundable or changeable. All other terms and conditions remain as standard.
 
If you are looking to travel closer to home, our sister company Auriel Holidays – offers a wide range of tailor made holidays in the UK, Europe & worldwide.

Warm regards

Claire Farley, Managing Director
2by2 for holidays that will change your life
2by2 for holidays that will change your life
Call 01582 766122
Customer Feedback

Customer Feedback

Reviewed by: Darren B
Many thanks to 2by2 Holidays for organising another wonderful holiday. From the great itinery, local staff, guides & hotels everything was well planned and we were looked after throughout. Their help and assurance through the additional issues since Covid -19 was much appreciated.
March 2020
5 Stars
2by2 Reply:
Thank you Darren, I'm so pleased you had a wonderful time exploring India. It was a pleasure helping you plan your adventure & I do hope one day in the future we can help you arrange another exciting trip. Best wishes Melissa & the team
Reviewed by: Gillian G
2by2 met all our needs when arranging a safari.Any queries were sorted. They replied to emails quickly and efficiently.The safari was good value, the guides were knowledgeable. We were not disappointed.
February 2020
5 Stars
2by2 Reply:
We're so pleased that you had a fantastic time in the reserves of Tanzania and appreciate you taking the time to give us your feedback. Keep safe and well - Melissa and the 2by2 team
Reviewed by: Tom B
In the competitive (and, frankly, expensive) world of safaris, 2by2 provided us with excellent value for money. Their attention to detail was outstanding throughout, ensuring that we could enjoy ourselves and not worry about anything. They work with very good in-country providers: local knowledge and expertise was central to our safari and the involvement of local operators clearly helps to develop the local communities. We can't wait to travel with 2by2 again soon.
February 2020
5 Stars
2by2 Reply:
Thank you Tom for taking the time to send us your feedback, I'm thrilled to hear that you had a wonderful time exploring Tanzania. Thank you for offering to send us some photos of your adventure, we would love to see these when you have a moment. It was a pleasure helping you plan your holiday and I look forward to talking to you again one day in the future. Best wishes Melissa & the team
Reviewed by: keith M
Had a great holiday touring the heart of Africa thanks to 2by2Holidays who organised everything perfectly.
February 2020
5 Stars
2by2 Reply:
I am so pleased to hear that you had a good holiday Keith in Southern & East Africa and appreciate you taking the time to send your detailed feedback separately. I'm sorry to learn that the weather wasn't kind to you but so pleased that you still enjoyed your trip and everything went to plan - Best wishes Melissa & the 2 By 2 Team
Reviewed by: Peter B
Everything ran like clockwork. Without your expertise, this holiday could never have happened. Thank you for making this a, literally, carefree experience.
January 2020
5 Stars
2by2 Reply:
Thanks Peter - I am so pleased all went to plan and you had such a wonderful experience of the Zulu Battlefields.Claire
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