01582 766122
Take me to... ▶
Coronavirus: a message to our customers
If you are due to travel shortly we will be in touch to support and guide you, based on current Foreign Office advice.
 
If you are ready to start planning you next holiday, our 'Book with Confidence' pledge has been created to give you peace of mind. For new bookings made before 30 June 2021, we will not charge if you need to move your holiday dates or change to a new destination due to Covid-19, up to 60 days prior to travel. You can move your holiday to any time up to 31 December 2022 or 12 months from your departure date, whichever is later*. If you are unsure of your future travel plans when you need to make this change, we will provide you with a 100% travel credit note.
* Terms and conditions
We may need to adjust the cost of your trip to reflect any seasonal differences. Sometimes non-refundable deposits are required by local suppliers, which would be specified prior to booking. If you are unable to travel, we would secure a credit note for future travel from these suppliers, but you would not get a cash refund for these items. Flights that have already been issues will be subject to the rules of your airline & therefore may not be refundable or changeable. All other terms and conditions remain as standard.
 
If you are looking to travel closer to home, our sister company Auriel Holidays – offers a wide range of tailor made holidays in the UK, Europe & worldwide.
Warm regards

Claire Farley, Managing Director
2by2 for holidays that will change your life
2by2 for holidays that will change your life
Call 01582 766122
Africa  
▼
Latin America  
▼
India  
▼
Special Interest  
▼
UK & Europe
AFRICA  ▲
LATIN AMERICA  ▲
INDIAN SUBCONTINENT  ▲
SPECIAL INTEREST  ▲
Tour Operators in Africa
You are here: Home » About Us

Tour Operators in Africa, Latin America & India

2by2 Holidays - Creating unforgettable experiences
 
Travel has always been a huge part of my life and it was my passion to share my experiences which led me to establish 2by2 Holidays over 15 years ago.
 
Since then our team has grown and we have expanded our holidays from the remarkable wildlife and cultures of Africa to the iconic sights of Latin America and the tigers and temples of India, But our values and ethos remain unchanged - to give you the most wonderful experience possible in a region of the world you never thought you would visit.
 
Our company name comes from the ancient legend of Noah's Ark, where all the animals of the world went into his giant boat 'two by two' to survive the great flood - and wildlife and conservation remain as precious and thrilling to us today.
 
My enthusiasm burns as brightly as ever and I'm involved in every aspect of the business, backed up by our superb travel team. Our love for travel has certainly rubbed off on our customers, with over a third returning year after year to explore a different country or revisit an old favourite. Whatever your passion and however complex your needs, our thoughtful approach and attention to detail will ensure your holiday is just right for you.
 
As a result of our commitment to customer service, we are proud to have won the South African Tourism 'Ubuntu Award' and been a finalist in the Federation of Small Business 'Excellence in Customer Service' award.
 
Our latest initiative has been growing Auriel Holidays to bring you more tailor made experiences closer to home, both in the United Kingdom and across Europe.
 
I do hope our websites inspires you to start planning your next trip! We look forward to hearing from you soon.
 
'Hambe Kahle' (Travel Safely)
 
Claire Farley
Managing Director
Our Holidays
At 2by2 Holidays we are all passionate travellers. Our sales team and support staff regularly visit our destinations, ensuring our specialists knowledge remains up to date. Our service is truly bespoke and nothing is run of the mill. We are always happy to research and book unusual excursions and activities for you. We know that your holiday is very important and we always go the extra mile to make sure even the smallest details are looked after.
 
We believe that our tradition of customer service has contributed to our success in building strong, long-term relationships with our customers and suppliers. Our long-standing partnerships with our in-country teams, has also been an essential ingredient in our success. Our staff are our greatest asset and we treasure them.
Read More ▽
As regional specialists, we offer a comprehensive range of holidays - including self-drive, resort packages, safari packages, private tours and escorted group tours. For the more adventurous we also offer overland tours and camping safaris.
 
For the sports fanatics among us, why not try one of our sporting holidays - from playing golf on award winning courses, to diving in the warm Indian Ocean or horse riding with the big five. We also arrange a wide variety of weddings and honeymoons, which can be tailor made to each bride and groom's taste and budget.
Our Values
We strongly believe that travel should be a force for good, providing a crucial source of revenue for local communities. We want you to experience the very best holiday, but at the same time we wish to contribute something back to these communities wherever we can.
 
The national parks, reserves and wildlife sanctuaries that are included in our itineraries directly benefit from tourism and in many cases your income is vital to their survival. Many of the lodges we work with across Africa, Latin America and India support local projects such as childcare facilities, schools and health clinics, further improving local conditions.
 
If you are able, we suggest you pack a few deflated footballs and/or writing essentials, to donate to a local school. You can also make a difference through Pack For a Purpose.
Our Loyalty Scheme
To provide extra benefits to our many returning customers, our Customer Loyalty Scheme offers the following rewards:
 
SILVER tier - 2nd holiday:
Free Airport Lounge Pass each at your UK departure airport.
 
GOLD tier - 3rd holiday onwards:
Free Airport Lounge Pass AND
Free Door-to-Door Chauffeur Transfers in a standard saloon car from one address, within 25-miles (40 km) of any UK departure airport. You can pay to cover extra mileage (approx £1.75 per mile).
 
Note: Qualifying holidays must have a minimum value of £2,500 pp. Benefits are not transferrable nor convertible into cash. Terms & Conditions apply.
Travel Insurance
2by2 Holidays is an approved introducer of Rush Insurance Services Limited, who are authorised and regulated by the Financial Conduct Authority. They offer single and annual multi-trip policies, including Covid-19 cover. Remember that all pre-existing conditions must be declared.
 
2by2 Holidays is also an approved introducer of Campbell Irvine travel insurance, who provide cover for safaris, diving, trekking and similar adventure holidays.
Our AITO Membership
Tour Operators in Africa
 
2by2 Holidays is a member of AITO - the association which represents Britain’s leading specialist tour operators and encourages high standards of quality and service. We abide by the association's Code of Business Practice and adhere to their Quality Charter. Visit the AITO website to find out more about the association or call 020 8744 9280.
 
Mindful of the global climate crisis and the CO2 emissions debate, AITO seeks to promote meanigful and sustainable travel in collaboration with key stakeholders, including fellow members & business partners, the wider travel industry, regulators and government. By engaging with the core topics of aviation, over-tourism, consumer travel practices, industry sustainability, carbon emissions & greenhouse gases, AITO seeks to contribute to the essential decrease in global warming, whilst continuing to promote the benefits of meaningful travel.
Our Financial Protection
Tour Operators in Africa
 
All our holidays are fully financially protected under one of the following schemes:
 
ATOL Bookings (i.e. where we book some or all of your flights):
 
Customers living in the UK who book holidays that include at least one flight are protected by way of our Air Travel Organiser’s Licence (ATOL) - number 9025 - a financial protection scheme run by the UK Civil Aviation Authority. If a travel firm fails, the full value of what you have paid for your holiday is covered, including flights and all ground arrangements. This includes repatriation if required.
 
ATOL will not protect you if you book all your own flights direct with the airline. It also does not apply to non-UK residents, who are protected by our client Trust Account (see below).
 
When you buy an ATOL protected product from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. For further information visit the Civil Aviation Authority's website at www.caa.co.uk/atol-protection.
OR
 
Non-ATOL Bookings (i.e. all other holidays):
 
Holidays booked on or after 1 February 2021that do not meet the above criteria (e.g. you have not booked any flights, or you do not live in the UK), are protected through our client Trust Account in accordance with the Package Travel & Linked Travel Arrangements Regulations of 2018.
 
Holidays booked or rolled over prior to 31 January 2021 will be protected through our Tour Operator Insurance policy, known as Travel Vault, which is administered by Towergate Travel through Zurich Insurance PLC. In the event of the insolvency of 2by2 Holidays, this policy will cover all payments that you have made to us for your holiday, but it will not cover any money paid to 3rd parties for travel insurance. In the unlikely event of our insolvency, you must immediately contact Towergate Travel on +44 (0)1932 334140 or by email at tcs@towergate.co.uk. You will need to produce your booking confirmation form as evidence of your cover and value.