01582 766122
Coronavirus: a message to our customers
If you are due to travel shortly we will be in touch to support and guide you, based on current Foreign Office advice.
 
If you are ready to start planning you next holiday, our 'Book with Confidence' pledge has been created to give you peace of mind. For new bookings made before 31 December 2021, we will not charge if you need to move your holiday dates or change to a new destination due to Covid-19, up to 60 days prior to travel. You can move your holiday to any time up to 31 December 2022 or 12 months from your departure date, whichever is later*. If you are unsure of your future travel plans when you need to make this change, we will provide you with a 100% travel credit note.
* Terms and conditions
We may need to adjust the cost of your trip to reflect any seasonal differences. Sometimes non-refundable deposits are required by local suppliers, which would be specified prior to booking. If you are unable to travel, we would secure a credit note for future travel from these suppliers, but you would not get a cash refund for these items. Flights that have already been issues will be subject to the rules of your airline. All other terms and conditions remain as standard.
 
If you are looking to travel closer to home, our sister company Auriel Holidays – offers a wide range of tailor made holidays in the UK, Europe & worldwide.

Warm regards

Claire Farley, Managing Director
2by2 for holidays that will change your life
2by2 for holidays that will change your life
Call 01582 766122

Travel guide to Uganda

Passports
Your passports must be valid for at least 6 months after your return date and have two blank facing pages. If you do not have this, you may be denied boarding at your departure airport. Soiled, damaged or defaced passports will not be accepted.
 
Visas
A compulsory e-visa should be purchased on-line in advance of travel, printed out and presented on arrival ($50 pp). Alternatively you can purchase your visa at the airport on arrival, but this will involve queueing. A 72-hour transit visa ($30) or 90-day East African Tourism visa ($100) that allows multiple entry into Uganda, Kenya & Rwanda - but not Tanzania, can also be purchased at the airport on arrival.
Health
A yellow fever vaccination is mandatory & a valid certificate must be presented at the airport to gain entry. The vaccination must be done at least 10 days before travel. If you are over 60 years of age and your doctor advises against a yellow fever vaccination, you must carry a letter from your doctor that states this. Malaria tablets are also recommended. As tsetse fly and dengue fever are present, a good insect repellent and anti-histamine are advised. The mosquito that spreads dengue bites during the day and is more common in urban areas. Tsetse fly is associated with cattle. If you are prone to travel sickness, remember to take preventative tablets before any light aircraft flights. You should be up to date with your primary courses and boosters. Always check with your doctor at least 8 weeks before travel for any other inoculations recommended (eg Hepatitis A+B, Cholera, Diphtheria, Typhoid, Polio, Meningococcal Meningitis, Rabies and TB).
Currency
Ugandan Shillings (UGX) – these can be purchased at the airport on arrival, but be aware that you will not be able to swap back any surplus currency afterwards. Remember to ask for small denominations, as you may not always be able to get change and these are useful for tipping. VISA & Master cards are accepted at many hotels & restaurants that cater for tourists, but often with a 5% surcharge. American Express & Diners Club are not generally accepted. Always ensure you carry cash when travelling in the countryside, as some places may not accept cards. USD dollars dated from 2006 onwards are accepted at some hotels, but only if in almost perfect condition (i.e. no marks or creases). US dollars dated before 2006 will not be accepted anywhere in Uganda.
Language
English + Swahili are the official languagues, but there are over 40 indigenous languages spoken, including Luganda.
Time Zone
GMT + 3 hours
Travel Tips
To ensure that you have the best possible holiday experience, we ask you to read the following information carefully. If you have any questions, please discuss them with us before you depart. 
 
Hand Luggage – pack essential items for a day or two in your hand luggage, in case your bags go astray and take a few days to catch up with you, especially if you have any tight connecting flights. 
 
Baggage – if you are flying on a light aircraft, your luggage must be packed in soft sports bags, usually restricted to 15 kg. Rigid suitcases will not fit into the luggage pods and will be left behind. 
 
Documents – take a copy of your travel insurance policy with you, and leave a copy of your passport with a reliable contact at home, in case the originals are lost or stolen. 
 
Electronic Devices – ensure these are all fully charge before travel, as you may be required to switch them on at airport security, as any device that does not switch on cannot be check and may need to be surrendered. 
 
Mobile Phones – make sure they are set up for international calls and if you plan to use travel apps such as Google Translate or Google Maps, ensure you check your data package with your provider in advance. Alternatively turn off date roaming to avoid large phone bills. Be aware that some rural areas may not have mobile or WiFi coverage. 
 
Credit Cards – remember to inform your bank when travelling abroad. 
 
Clothing – pack in layers according to the season, including lightweight but long sleeved shirts and long trousers to protect against mosquitos (safari clothing is ideal for this). Neutral colours are best – khaki, green & brown. Avoid white & bright colours, as these increase your visibility to the animals, dark blue as this attracts tsetse fly, and black which can get very hot. Take a generous supply of insect repellent to spray on your neck, wrists and ankles and avoid using perfume, as this attracts insects. Take a day pack, T-shirts, shorts, jeans, light fleece, sunhat, swimming costume, sunglasses, biodegradable sunscreen & flip flops. Sanitising hand cleaner and eye drops can be handy, especially if you wear contact lenses & a 'shewee' is invaluable for ladies in the bush. Free laundry is offered by many lodges, but you are expected to wash your own underwear. 
 
For gorilla trekking, proper walking shoes with a good tread are essential, as well as a backpack with decent rain gear, including a rain jacket and lightweight waterproof trousers with zip sides. Pack long socks (so you can tuck in your trouser legs & keep out biting ants) and gardening gloves to protect your hands, as you scramble through the rainforest. 
 
Medicines - if you travel with prescription drugs, carry an adequate supply in their original bottles/packaging & keep them in your hand luggage, as if lost they may be difficult to replace. 
 
Accessories – pack your phone (with charger and a spare battery pack), camera (with spare memory cards and batteries – a 200 mm zoom lens is good for wildlife photography), torch and binoculars (large 8x40 is best). We suggest one pair per person, as it can be frustrating to share. Drones are not permitted in any national park. 
 
Plastic Bags - thin plastic bags including duty free bags, bin liners & dry-cleaning bags, are now banned in Uganda for environmental reasons. You will need to surrender any in your possession on your arrival. Only durable 'bags for life', paper bags, cloth & woven bags are permitted. 
 
Plugs – type G (flat 3-pin, same as UK). Pack a hand basin plug/stopper, as these are not always provided. 
 
Books – pack a good travel guide, with information on the wildlife and birds of the region. Also a good supply of reading material for quiet evenings and when waiting for flights. 
 
Water – tap water is safe to brush your teeth, but drink only bottled water. 
 
Food – European food is served throughout the country. Vegetarians and food allergies are well catered for. 
 
Taxis – in cities only use regulated taxis, which are best ordered through your hotel. 
 
Self-Drive – driving is on the left, although we do not recommend self-driving in Uganda. 
 
Safety – take all sensible precautions. Leave valuable jewellery/watches at home, wear a money belt and be alert when outside your hotel. In particular avoid taking out large wads of cash in public view and keep your spare cash, passport and a spare credit card in your hotel safe. 
 
Wild Animals – attacks by wild animals are rare, but we cannot guarantee that attacks will not occur so observe all sensible precautions. We cannot be held responsible for injuries caused during an incident with a wild animal. 
 
Indemnities - please be aware it is likely you will be required to sign indemnities for safaris and any other potentially hazardous activities. 
 
Drones - it is illegal to use a drone in East Africa. Doing so can lead to criminal charges with heavy fines and/or imprisonment. 
 
Pack for a Purpose - if you have a little space in your suitcase, local schools & communities always appreciate gifts of English reading books, pens & pencils, stationery, deflated footballs etc. Specific requests from communities can be seen on the 'Pack for a Purpose' website. 
 
Tipping – this is not compulsory, but if you wish to tip because you have received good service, we suggest the following per couple: 
- driver/guide: $10 per day (can be reduced for longer stays). 
- rangers: $5 per game drive 
- waiters: 10% (if not already added to your bill) 
- porters: $1 per bag. 
It is not necessary to tip drivers doing short transfers (eg to the airport). 
 
Displays of Affection - please be aware that same sex relationships are illegal in Uganda and public displays of affection should be avoided at all times, including in your hotel. We advise all our clients, gay and heterosexual, to be sensitive to cultural differences. 
 
FCO Travel Advice - consult the UK Foreign Office website for the latest travel advice www.fco.gov.uk.